How to update the version?
How to Upgrade
1. Go to 【Settings】 -> 【About 】->【Version】
2. Click on 【 Check for update】 (takes 2~3 mins )
How to install an eCalendar?
(1) Table display:
Bracket installation: Insert the bracket into the rear shell slot.
Stable placement: Ensure stable placement on the table.
(2) Wall mounted:
Select location: Determine the installation location.
Marking hole position: Align with the marking hole position on the rear shell.
Drilling: Drill holes according to the markings, and the hole size should match the screw.
Install expansion screw: Insert the expansion screw into the hole.
Hang the back shell: Align the holes and screws and gently hang them on.
Check stability: Gently shake to ensure stability.
Can the video sound be adjusted?
1.Tap Setting on the buttom of left 2.Click General 3.Slid to adjust the sound on Media and Reminder Volume
Can the eCalendar be displayed in both landscape and portrait orientation?
The eCalendar supports both landscape and portrait orientation display.
Can the brightness of the eCalendar be adjusted?
Yes. You can adjust it yourself according to your needs.just turn off the automatic brightness,then you can slide to adjust the brightness
Can you sync one calendar or multiple calendars?
Yes. You can sync as many calendars as you want.
Can eCalendar reminders sound be turned off?
Yes. You can turn off the sound when you turn off the system sound.
Does the eCalendar have a subscription fee?
Yes. But you can choose to pay or not to pay extra depending on your needs.
Reminder of the electronic calendar
(1) It will not be overwritten, but it will be stacked.
(2) Event 1 is not closed at the arrival time, and two events will appear in the pop-up window after the arrival time of Event 2:
event 1 that has not been closed and event 2 that has just arrived at the time.
How to set up the eCalendar?
(1) Turn on your eCalendar, select language, connect to WIFI and choose the time zone and city.Then enter your 6-digit activation code to get started.
(2) You'll need the free eCalendar app on mobile. Download the app on Google Play or APP Store and get started.
How do I connect my eCalendar to WIFI?
If the eCalendar is plugged in, the Wi-Fi menu will show up on the settings page on the left side of the calendar main page.
(1) Choose your network from the list of WIFI.
(2) Type in your WIFI password using the touch-screen keyboard. Make sure there are no typos!
eCalendar will confirm when it has connected to the WIFI.
How do I activate my eCalendar?
Enter your personal email to create your account. Next, add and active a new eCalendar frame.
How do I get my email address and 6-digit code?
(1) Tap on the “+ ” button in the bottom right-hand corner.
(2) Enter the chore's details, assign it to someone, and select save.
(3) See the chore appear on your Chore Chart.
(4) You can also set up your Chore Chart on the mobile app. Simply tap on the device on your calendar's home screen! Then tap on the “+ ” button in the bottom right-hand corner, select “Chore”.
How to mark Chores as complete?
You can mark chores as complete in two different ways:
(1) Tap on the chore's check mark
(2) Open a chore's details page by tapping name of the chore and select the “Mark as complete”
What size video can be played in the frame? Is there a limit?
The video played on the frame is no limited,just with limited via app transfer
How do I add or remove Chore Chart categories?
(1) Go to your Calendar's settings in the buttom of left on the menu.
(2) Scroll down to Chore Settings and tap Select categories to assign chores to
(3) Add new categories
(4) Repeat step (2) and tip √ on the categories you wan to show,if you don’t want those category,just no need to tip √and show ○ on screen will be ok.
How can I quickly jump to a past or future date on Chore Chart?
To quickly jump to another date, tap on the current date on Chore Chart. A calendar will pop up where you can select the date you want to see.
How to create a dinner Plan?
(1) Click on "calendar" in the sidebar.
(2) Click the “+ ” button in the bottom right-hand corner.
(3) Select "Dinner Plan."
(4) Enter the event title and time.
(5)To make this a recurring event, select "Repeats."
(6) Don’t forget to click the save button.
How to set up Sleep Mode?
Sleep Mode turns off your eCalendar’s display during scheduled intervals. Make sure your device’s time zone is set properly in Settings - Configure Time Zone.
Sleep Mode can only be configured from the device.
(1) Tap the moon icon located in the bottom of the sidebar.
(2) Toggle on Sleep Mode Schedule and choose a time for your calendar to go to sleep and to wake up.
Press Save to confirm.When your calendar is in Sleep Mode, you can press the power button at any time to wake the device up.
(3) Tap Enter Sleep Mode Now to turn off the display. Press the power button again to wake up your eCalendar.
What is the resolution of the eCalendar?
Different models of eCalendars, their resolutions are different.
The specific resolutions are shown below:
1280*800/1920*1080
What options are included in the main page of the eCalendar? The main page of the eCalendar incl
(1)Calendar (2)Chore Chart (3)Photos(4) Lists(5)Sleep (6)Settings
Is there a portable adapter for the eCalendar?
No. The electronic calendar comes with a power cord that needs to be plugged in before use.
The eCalendar touchscreen or non-touchscreen?
The eCalendar supports touch screen.
How to set up the eCalendar reminder?
Click Settings >> calendar >> Reminders to automatically remind you when the time comes.
Can you sync one calendar or multiple calendars?
Yes. You can sync as many calendars as you want.
Can I use the eCalendar without connecting to WiFi?
Yes, but the eCalendar cannot be edited, only previewed. If you want to operate an electronic calendar, it needs to be connected to the Internet.
Can events that you don't want to see be hidden?
No,You can select hidden completed events or just show who’s events you want to see,but can’t just select to hidden which event.
How to enable 2-Way-Sync?
(1)If you’ve already synced your Google calendar and would like to enable Two-Way Sync, we recommend first deleting the calendar before attempting to sync it again.
All of your existing Google calendar events will be imported when you re-sync, so there’s no risk of losing those events.
(2) While syncing your Google calendar, you’ll need to select “Two-Way Sync” during set up or newly created events will not appear on your Google calendar.
How to sync individual events?
(1) Create or find the event you want to share in your calendar.
(2) Add your device email to the event invitation list.
(3) Save event or send invite.
Product FAQ
Why iCloud calendar stop syncing despite following all the syncing instructions?
Please follow the steps below to resolve this issue and re-sync an affected iCloud calendar:
(1) Open the calendar app.
(2) Select the calendar you are having trouble syncing & turn off public calendar for all iCloud calendars and tap done in the top right corner.
Select the calendar you are having trouble syncing & turn off public calendar for all iCloud calendars and tap done in the top right corner.
(3) Navigate to the Settings app on your iPhone.
(4) Tap on your name to enter your iCloud settings.
(5) Tap on iCloud again.
(6) Turn off calendar in iCloud settings & Keep the calendar data on the iPhone.
(7) Once the setting is completely turned off, Close the calendar app by switching into multi-tasking view and swiping the calendar app upwards.
(8) Once you have waited 10 minutes, Turn on public calendar for the affected calendars and attempt to re-sync it back to the Ecalendar with the calendar URL.
(9) Open the Ecalendar mobile app after copying the URL.
(10) tap on your calendar name and tap on the 2 arrows chasing each other in the bottom right corner.
(11) Before we continue and sync the calendar we must remove the problematic calendars that were previously synced. Tap on Edit in the top right corner and remove the iCloud calendars that are not updating properly.
(12) Once removed tap Sync a different calendar and then calendar URL to paste the URL you copied previously.
How to sync an iCloud calendar via the App?
(1) Open the calendar app.
(2) Select calendars at the bottom.
(3) Select the icon next to the calendar you want to sync.
(4) Enable Public calendar and select Share Link.
(5) Email the Share Link to your calendar address (e.g., xxx123@myecalendar.com).
How to sync an Outlook calendar to APP?
1.Enter your Outlook email address.
2.After login, reopen the app.
3.Choose the calendars you want to sync and press Sync Calendar.
4.Tap See Events to complete.
How to sync a Cozi calendar?
(1) Visit https://my. cozi.com and log into your Cozi account.
(2) Go to the Family tab’ &select Settings on the bottom left hand corner.
(3) Select Shared Cozi calendars.
(4) Check 1 or multiple calendars to share.
(5) Select VIEW OR SEND COZI URL for the calendars you want to share *IMPORTANT*:Do not sync calendar of all events.
(6) Sync your Cozi calendars to your APP by copying the URL and syncing through the Cloud Portal or mobile app.
How to sync a Yahoo calendar?
(1) Go to Yahoo calendar and get logged in.
(2) In the drop down menu next to your calendar select Edit calendar.
(3) Toggle Get shareable link on
(4) Copy the ICS URL
(5) Save before moving on
(6)Share the URL via email to your frame
What if I have two-step verification on for Yahoo and cannot sync my calendar?
(1) Sign into your Yahoo Mail account.
(2) Click on your username in the upper-right corner, and select Account Info.
(3) Visit the section labeled Account Security in the left sidebar.
(4) Select Generate app password at the bottom of the page.
(5) Here, you will be able to generate an app password.
Note: You will need to select "Other App" in the drop down to proceed.
(6) Enter this newly created app password when prompted in the application during the syncing process.
(7) Click on the green “SIGN IN” button at the bottom.
(8) Continue through the steps to sync your Yahoo account with calendar.
How do I create a list on my calendar?
(1) Tap the lists icon on the Menu.
(2) Tap Edit then Tap”+New List”
(3) Type list name on the box and pick a list color
(4) Click create list
(5)Type the detail list on the box and click add
How can I view weather forecast on my calendar?
(1) Tap the icon in the upper left corner of your device
(2) enter the city name and search
(3) confirm the city you want to find
Why are new and edited events not syncing on my calendar
(1) Check Internet Connection: Ensure your device has a stable internet connection.
(2) App Updates: Make sure you have the latest version of the app installed.
(3) Sync Settings: Go to the app's settings and ensure that syncing is enabled for your calendar.
(4) Re-login: Log out of your account and then log back in to refresh the connection.
(5) Device Sync Settings: Check your device's calendar sync settings to ensure the app is allowed to sync.
(6) Permissions: Make sure the app has the necessary permissions to access your calendar.
Why are my events showing up at the wrong time?
(1) Click the settings button on the bottom left of your calendar.
(2) Click " General" and select the “Time Zone”.
(3) Select your current time zone from the list .
You can tap the search bar and type in your time zone.
You may also use your finger to scroll up and down to find the correct one.
(4) Click "Save" at the bottom of the screen to save your selection.
(5) The frame will update to the time zone selected.
If your events are still not showing at the correct time, please try resetting your Wi-Fi connection.
What if I have two-step verification on and cannot sync my calendar?
(1) Generate an app password in your account settings through your email provider.
(2)If your credentials are correct, you may need to enter additional information under the Advanced Settings of your account.
(3)Utilize your randomly generated password to replace your regular password when authenticating your account in the syncing process.
How does the slideshow interface revert to the calendar interface?
(1) Click on the image.
(2) Click the back button on the navigation bar.
(3) Go back to the image preview interface and click Back.
How does the slideshow interface revert to the calendar interface?
(1) Click on the image.
(2) Click the back button on the navigation bar.
(3) Go back to the image preview interface and click Back.
How do I clear my account cache and log back in?
Click on Settings Scroll down on the right hand side → Click on Reset → Wait for the machine to clear the cache and restart (do not power off.)
If you have added multiple devices, How to distinguish these devices?
Click on Settings → Check the calendar email
A dinner plan category exists by default for new calendar virtual device numbers.
Dinner plans cannot be deleted by default
Can I use the reminder function of the digital calendar only once?
Yes.just one time,there will have a reminder window on the screen.
Will the reminder pop-up window always be displayed or will it be canceled after a period of time?
If there is no click on the screen, it will always be displayed.
Can I select a reminder sound?
The reminder sound is default.can’s select.
Can I view the slideshow remotely?
No. Both the phone and the frame have the slideshow function, but the phone cannot view the slideshow that is playing on the frame.
Can I add members only on the device?
No, you can add new members both on the device and app.
Is there a size limit for transferring images? How many MB ?
Yes, 50MB.
Can the description of the image transferred to the frame be changed on the device?
Currently the description is not displayed on the device
What are included in the electronic calendar accessory?
(1) User manual*1
(2) AC/DC adaptor*1
(3) Stand Bracket/Rotate Bracket/Wall mounted screws based on the model you select*1
How can I download the mobile app?
Search eCalendar-Daily Planner on the Apple Store and Google Play, and get it downloaded.
How do I send photos or videos from the mobile app?
Click “Photos” on the app, you can choose which frames you are going to send photos, then select” Pick from you Gallery” or “Use your Camera”, choose some pictures(up to 9 pictures at once), you can add captions on each photo, the Click” Go to my Frames”
Can others use the mobile app to send photos and videos to my eCalendar?
Yes, your friends and family members can also send pictures and videos to your eCalendar.First, all the users have to download the eCanlendar app individually, and then select to find an existing frame or Calendar, then the owner will receive an email just approve, then they can send pictures and videos to your Calendar.
How do I view my picture slideshow remotely?
You can view your the picture slideshow remotely using the eCalendar App.
How do I add captions to photos after receiving them?
Tap the picture, and it pops up a tool bar, select”Edit Photo”, choose the icon”T” to add captions.
Can I share a photo from eCalendar to my social media?
You can view the photos and videos you sent to your eCalendar, tap any picture or video, click on the share icon, then you can share the picture or video to your social media using the mobile app.
How do I use Chore Chart on the eCalendar app?
Tap “Chores” in the app, and click on the 3-dot icon on the upper right corner, and create new categories, select the corresponding categories, and go back to previous page to add chores, then you can assign chores to different categories.
How do you use the list function in the mobile app?
Tap” Lists” in the app, and add new list, and add items under the list, then you can finish the items one by one
How do I download a photo/video from my eCalendar to my phone?
You can view the photos and videos you sent to your eCalendar, tap any picture or video, click on the icon”Download”, then you can download the picture or video to your phone album.
Syncing Calendars in your iCloud Calendar ? (iOS 15+)
Tap on "Sync" in the app, and select" Sync a local Calendar", like iCloud calendar, then follow the instructions in the app to get the calendar synced.
How to change calendar events remotely?
Tap on the “Event” in the app, and select an event, click on “Edit”, then you can change the event.
How to activate the eCalendar via app?
Download the app eCalendar, and register an account, and add a new eCalendar, create your eCalendar’s unique email address, you will get an 6-digit code, then enter the code on the device to get your eCalendar activated.
What formats for images and videos does it support?
Picture formats:png、JPEG、jpg、bmp
Video:MP4
What calendars can be synchronized?
Google,outlook, iCloud, Cozi, Yahoo
Can I only delete a category from a mobile app?
Yes, the category can only be deleted on the app.
APP FAQ
What is the function of the third-party synchronized calendar URL?
The calendar URL can directly copy the link of iCloud cozi Yahoo and so on to synchronize, which saves the trouble of synchronizing through the third party email
How do I send photos or videos from the mobile app?
(1) Open the eCalendar app: Launch the application on your mobile device.
(2) Selection: Select the photos page at the bottom of the app, you can choose the device you want to share pictures or videos. Or please just select a device directly, and then get into the UI interface,tap on"Photos"
(3) Upload method: You can pick photos from the gallery or use your camera to take a photo directly
(4) Select videos: Click on the videos you want to send and confirm your selection.
(5) Display: After sending, the image interface of the digital calendar can be viewed.
How to invite family and friends to share my device?
Yes, you can invite members by sharing on your cell phone in two ways.
First:
1.Turn on the app and click to the account you want to share to others
2.Slide the screen and click share on the bottom left
3.There will show the name of the device ,click it then there will show √ behind the name
4.Click share device link then share to who you want to share
Second:
1.Turn on the app and click to the account you want to share to others
2.Click photos on the screen
3.Tap the icon add member
4.There will show the name of the device ,click it then there will show √ behind the name
5.Click share device link then share to who you want to share
Can different members see each other's Schedule on their cell phones?
No, you can't. Only the virtual device number of a successfully shared calendar can be viewed and operated. If it is not shared, no connection is established and it cannot be viewed.
Can a description be added to an image ?
Yes, you can. There is a text box next to the pic your select on the app, you can text the description and send to the frame.
Can the description transferred to the frame be changed on the phone?
Yes, the description can be changed.
1.Tap the photo on the app
2.Find the pic you have shared
3.Tap the pic and find the description your typed,just revise then back to the menu,it will finish change.
Is the video compressed for cell phone transfer?
Yes, it is compressed.limited to share <200mb video.
Why is the video not as clear as the original?
If the video exceeds the limit requirement ,it will be compressed
Can both Apple and Android phones be compatible with Ecalendar?
Yes, both iOS&android phones are compatible.
Can I continue to use the Plus feature after unsubscribing?
If you cancel your subscription, you have access to the Plus features until the end of your billing cycle, and you won't be charged further. and you'll retain access to the subscription until its expiration without being charged for another year unless you reactivate it.
How do I update my billing information for my Plus Subscription?
After payment, PayPal (Android Phone)/ Apple Pay(IOS Phone) will send you a billing notification. If you do not wish to renew, simply disable the Auto-Renew feature in your PayPal account/Apple Pay
How do I manage eCalendar Plus Subscription?
You need to cancel your subscription at least one day before the expiration date to avoid automatic renewal. If you cancel and later decide to resubscribe, you can restore your subscription by navigating to the app's homepage, selecting Mein > Restore Subscription.
How can I get started with eCalendar Plus ?
Click the crown logo on the top left corner of the home page of the eCalendar App to open it.You can choose to subscribe for one month or one year. Please cancel 1 day before the subscription expires, otherwise it will be automatically renewed.
What premium features are available with eCalendar Plus for digital calendar?
You can send uncompressed original images and import email(Import events via email),There is no limit to the number of users bound (by default, only 20 users can be bound)
Subscription Service FAQ
How can I activate my eCalendar Plus subscription on my digital calendar?
Your eCalendar Plus subscription is linked to the email address used for purchase. If you used the same email to purchase and activate the digital calendar, your subscription is already active.
If the email used for purchase differs from the email registered with eCalendar, you will need to create an eCalendar account using the email address associated with your purchase. Entering your purchase email, and your account will be linked.
Can I apply my eCalendar Plus subscription to multiple frames?
Yes, your eCalendar Plus subscription is linked to the email address you used to purchase it, and all frames activated with that email will have access to Plus features. If you'd like to use a different email, follow the instructions provided. If you encounter any issues, contact our support team at support@boct.tech. for help.
Why can't my account use the Plus feature after subscribing to eCalendar Plus?
Your eCalendar Plus subscription is linked to the email address you used for purchase. Make sure you’ve activated your frame with that same email to access Plus features. If you'd like to link a different email, follow the instructions provided. If the issue persists, contact our support team at support@boct.tech. for assistance.
How to Use Magic Import?
Sending file(PDF Excel word txt.) from third-party email to a virtual calendar email address . When the device received, it will automatically parse it as an event (Importing events via email as a membership feature.an item is considered an event if it includes a title and a start date)
Supported File Types for Magic Import
Documents (Excel, PDF, Word, TXT)
Text
Images